Change your password

In case you forgot your password, you can reset and choose a new password.

  1. Open the main CELUM Cloud Account login page account.celum.com in a browser.

  2. Enter your user account's e-mail address and click "Login".

  3. In the next screen, click the "Forgot your password?" link underneath the input fields.

  4. In order to recover your password, you need to verify your e-mail address:

    1. Click "Send verification code":
      CELUM Cloud Account Reset password page

    2. After the code was sent, you can copy it from the e-mail which you received to the entered address.

      If you sent multiple verification codes to your e-mail address, be aware that only the newest code which you received is valid.

    3. Insert the code into the verification field and click "Verify code":
      CELUM Cloud Account Reset password page

    4. Once your e-mail address was verified successfully, click "Continue".

    5. In the next screen, enter a new password and confirm it.

    6. Click "Continue". You will be forwarded to the login page.