Change your password

In case you forgot your password, you can reset and choose a new password.

  1. Open the main CELUM Cloud Account login page account.celum.com in a browser.

  2. Enter your user account's e-mail address and click "Continue".

  3. On the "Enter your password" page, click the "Forgot your password?" link underneath the input fields.

  4. A "Verify your identity" dialog opens. In the dialog,  click the "Get code" button. An e-mail with a verification code will be sent to your e-mail address. If you sent multiple verification codes to your e-mail address, be aware that only the newest code which you received is valid.

  5. Enter the code in the "Verification code" field. And click "Verify".

  6. Once your e-mail address was verified successfully, click "Continue".

  7. A "Reset your password" dialog opens where you enter your new password.

  8. To finish click "Reset and log in". Your password has been reset and you are logged into your account.